The following Privacy Policy will give a detailed overview how your personal data is treated on our Internet pages and how we protect your data when visiting our website und using services provided by Ötztal Tourismus (booking a room, information request, etc.).
When using our websites or contacting us via online contact forms, we kindly ask you to read also the separate "Privacy Policy Statement - Websites".
Ötztal Tourismus
Achweg 5
6450 Sölden
+43 (0) 57200 0
Hereinafter referred to as "responsible" or "we".
Data protection office: Mr. Roland Grüner, dsb@oetztal.com
Ötztal Tourismus takes the protection of your personal data very seriously. We always treat your personal data confidentially and in accordance with the currently valid data protection regulations and this privacy policy statement.
Personal data (e.g. name, e-mail address, telephone number, etc.) are processed and transmitted by the responsible only in a lawful manner - in particular for fulfilling contractual obligations, based on predominant legitimate interests of the operator or on the basis of the user's explicit consent. The legal basis for each processing operation is specified separately in each case.
Regardless of the below mentioned deletion details for all individual data processing methods, deletion is omitted to the extent that the use of the personal data for other lawful processing (e.g. self-promotion) is allowed in accordance with this privacy policy.
When contacting Ötztal Tourismus via e-mail, social media, telephone or on-site, the following details are partially processed for handling the request and for answering follow-up questions that might arise: salutation, first and last name, e-mail address, telephone number, address, post code, country. In addition, other specified data concerning the request will be processed. In general, collected personal data will be deleted within 12 months after completion of the request's processing. In the case of a contract, personal data will be deleted after expiration of the relevant warranty, term of guarantee or damage claim period or after expiry of the statutory storage periods.
If you voluntarily provide us with "sensitive" (special categories of personal data within the meaning of Art. 9 GDPR) data (e.g. existing allergies or your religious confession), this will only be done on the basis of your explicit consent to data processing for the purpose of handling your request. This consent can be revoked at any time by sending a message to Ötztal Tourismus (dsb@oetztal.com).
Personal data disclosed by the user will only be processed by the operator to the extent required for the processing of the current request and/or the provision of the requested service. According to Art. 6 (1) lit. b GDPR, these data processing operations are required to fulfill the contract or to carry out pre-contractual measures. In some cases, data processing also takes place in the common interest of Ötztal Tourismus (Art. 6 (1) lit f GDPR - regarding in particular: customer service, granting of loyalty discounts, defense against liability claims).
In the course of this data processing operation, Ötztal Tourismus also partially forwards personal data collected to the processor (see 14. Data Processor). If there is a legal or regulatory obligation, data will also be transmitted to public authorities (Art. 6 (1) lit. c GDPR).
If you place an order in one of our shops, by telephone or on our webpages, we will collect all data required or entered by you for the handling of your order. These are - in particular - your name, your telephone number, your address and e-mail address ("contact information") as well as your payment data (bank card, credit card data, etc.).
Personal data disclosed by the user will only be processed by the operator to the extent required for the processing of the request and/or the provision of the requested service. According to Art. 6 (1) lit. b GDPR, these data processing operations are required to fulfill the contract or to carry out pre-contractual measures.
In the course of this data processing, the operator also partly forwards personal data collected to the processor (see 14. Data Processor). If there is a legal or regulatory obligation, data will also be transmitted to public authorities (Art. 6 (1) lit. c GDPR). If required for delivery or order processing, personal data will also be forwarded to third party service providers (e.g. delivery services).
If you also register as a user, point 07. User Account of the "Privacy Policy Statement - Websites" applies as well.
If you make a room reservation via Ötztal Tourismus, we will collect all data necessary or provided by you for the correct handling of the reservation. These are - in particular - your name, your telephone number, your address and e-mail address ("contact information") as well as the check-in date and the check-out date, your hotel and the type of room you booked ("booking data").
Personal data disclosed by the user will only be processed by the operator to the extent required for the processing of the request and/or the provision of the requested service. According to Art. 6 (1) lit. b GDPR, these data processing operations are required to fulfill the contract or to carry out pre-contractual measures.
When you make a booking at Ötztal Tourismus, your personal booking details will be forwarded to the selected accommodation provider/service provider in order to make your reservation at all possible. Your personal contact details will not be sold or rented to third parties by Ötztal Tourismus.
In the course of this data processing operation, the operator also partly forwards personal data collected to the processor (see 14. Data Processor). If there is a legal or regulatory obligation, data will also be transmitted to public authorities (Art. 6 (1) lit. c GDPR).
If you also register as a user, point 07. User Account of the "Privacy Policy Statement - Websites" applies as well.
To fulfill the legal obligations of Ötztal Tourismus or its members in the sphere of the official guest registration system (Registration Act, Registration Act Implementation Ordinance, Tirolean Residence Tax Act, Tourism Statistics Regulation, etc.), Ötztal Tourismus processes only anonymized data. Assignment of such data to individualized persons is not available and not possible at all.
As a guest in the area of Ötztal Tourismus, you have the possibility to use the Digital Travel Guide of Ötztal Tourismus. When using this Digital Travel Guide, your personal data will be processed by Ötztal Tourismus. In order to use the Digital Travel Guide of Ötztal Tourismus, it is possible to register on the respective Progressive Web App (abbreviated PWA) of the Digital Travel Guide of Ötztal Tourismus via a terminal device (e.g. smartphone, PC) and to create a profile. The user can use the services of the Digital Travel Guide by registration or, respectively, identification. In order to use the information offers and to receive service offers from the operator, it is necessary to register by providing an e-mail address.
In this context, Ötztal Tourismus collects your name and your e-mail address, residential address, date of birth, your interests in products, your travel data, insofar as this is necessary or expedient for the provision and use of the offers of the Digital Travel Guide or the collection of registration data. The Digital Travel Guide also uses cookies for this purpose as well as Google Analytics (see https://www.oetztal.com/privacy-policy).
Ötztal Tourismus collects and processes your data for the purpose of providing the Digital Travel Guide including booking option and for the purpose of targeted and interest-based advertising of the products offered by Ötztal Tourismus or in the region through marketing campaigns of various kinds (e.g. sending newsletters by e-mail, sending messages in the PWA of the Digital Travel Guide).
The processing of the data is based on the necessity for the provision of contractual services (Art. 6 par. 1 lit. b of the GDPR) or on your explicit consent (Art. 6 par. 1 lit. a of the GDPR).
Ötztal Tourismus collects the above-mentioned data either directly from the persons concerned or the data is transferred to Ötztal Tourismus by the accommodation providers after having obtained your separately granted consent. Your data will only be passed on to third parties to the extent this is necessary for the purpose of fulfilling the contract or processing the guest registration. In the course of this data processing, the operator also partially forwards the collected personal data to data processors (see https://www.oetztal.com/privacy-policy). If there is a legal or regulatory obligation, data will also be transmitted to public authorities (Art. 6 par. 1 lit. c of the GDPR).
Furthermore, the information about your use of the PWA is logged in a depersonalised manner in order to subsequently use it via Business Intelligent Tool (BI) to improve the service offer.
As a guest in the holiday region of Ötztal Tourismus you have the opportunity to receive or and use several bonus cards (Ötztal Inside Card, Ötztal Inside Summer Card or Niederthai Card). When referring to and using these bonus cards, your personal data may be processed by Ötztal Tourismus.
If you receive and use only the Guest Card which grants reductions on public bus lines within the valley, there is no processing of personal data by Ötztal Tourismus.
If you receive or purchase the Ötztal Inside Summer Card or the Niederthai Card - which accommodation providers, Ötztal Tourismus or other distribution partners issue only at your request (in part for a fee) - the following personal data will be processed: first name, last name, date of birth, country of origin, postal code, length of stay (check-in date/check-out date) and, if applicable, payment method (including bank or credit card details). When using the bonus card, the following personal data are processed as well: data about the usage cycle of the respective card, use of the services and accommodation provider.
The processing of such personal data is necessary in order to enable identification (prevention of abuse) on the one hand, and to be able to determine the validity period of the card at the respective service provider on the other hand. In addition, central data processing is legally required under the responsibility of Ötztal Tourismus (data is recorded to a centralized card system) and necessary to allow the settlement of reductions between service providers, Ötztal Tourismus and accommodation providers.
Ötztal Tourismus collects such data either directly from those affected or data is transmitted to Ötztal Tourismus by the accommodation provider on the basis of a separate, explicit consent.
The processing of data is based on the necessity for the provision of contractual services (Art. 6 (1) lit. b GDPR) or on the basis of your explicit consent (Art. 6 (1) lit. a GDPR).
In order to provide our regular guests in the holiday region with personal invitations to regular guest meetings and information about the Ötztal (e.g. community magazine) as well as to enable regular guest awarding ceremonies, Ötztal Tourismus keeps a file on regular guests. Name, address, e-mail address, number of stays, date of award and gifts are processed in this file. Ötztal Tourismus receives such personal data - if you have not objected - from the member businesses. Data processing takes place either on the basis of your explicit consent (Art. 6 (1) lit. a GDPR) or due to our legitimate interest in maintaining a special customer relationship with you and for direct advertising (Art. 6 (1) lit. f GDPR). You can object to the processing of your personal data by Ötztal Tourismus for these purposes at any time.
Ötztal Tourismus also acts as chief organizer of countless events (e.g. sports events, regular guest meetings). If you register for such an event, we will process all personal information you provide and any follow-up data that may be required during the event. Data processing takes place for the handling of your registration, for the execution of the respective event as well as for the documentation and public communication of the event including the corresponding results. This type of data processing takes place on the basis of your explicit consent (Art. 6 (1) lit. a GDPR), the necessity to fulfill the contract stipulated (Art. 6 (1) lit. b GDPR) or due to our legitimate interests in the implementation and public communication of such an event (Art. 6 (1) lit. f GDPR).
In some cases, photos and videos are also made in the course of our events, which may be used to portray the participants, event assistants and spectators. These photographs are processed together with information about the recording (e.g. event, location, date, name and contact details of the persons in the photo) for internal documentation on the one hand and on the other hand for the public communication of the event. Under certain circumstances, the photographs taken may also be made available to the public via print and online media, TV formats and social media channels (even outside the European Union with a lower level of data protection). These data processing operations take place due to our legitimate interests in the implementation and public communication of such events (Art. 6 (1) lit. f GDPR, § 12 lit. 2 no. 4 DPA) or on the basis of any prior consent granted (Art. 6 (1) lit. a GDPR, § 12 lit. 2 no. 2 DPA). In particular, the publication also takes place on the basis of freedom of information and for journalistic purposes (Art. 85 GDPR, § 9 DPA, § 78 Copyright Act).
You are not under obligation to be photographed. Please inform the photographers and filmmakers on the spot that you don't want to be photographed or filmed already before taking the pictures. You may object to the processing of photographs on which you are recognizable and highlighted at any time within the meaning of Art. 21 lit. 1 GDPR (for special reasons). As far as possible Ötztal Tourismus will make any effort to arrange for the deletion/anonymization of the respective photographs.
If you send us an application, we will process all personal data you provide (name, contact details, CV, photographs, etc.) for the purpose of evaluating your application and, if necessary, making it possible to fill a vacancy. This is due to our predominant legitimate interest in carrying out an efficient and successful application process (Art. 6 (1) lit. f GDPR) and on the basis of the need to carry out pre-contractual measures (Art. 6 (1) lit. b GDPR). In general, we will retain your personal data for a period of 6 months from the conclusion date of the application process, and also beyond this period with your explicit consent (in this case your application will be kept in evidence).
Also our business partners collect and process varied personal data details. This applies, for example, to name and contact details of the respective contact person, payment data, other contract data, etc. These data processing operations are required to fulfill a contractual or legal obligation (Art. 6 (1) lit. b or lit. c GDPR).
If you officially register for the Ötztaler Cycle Marathon or apply for a start place, the following personal data details will be processed: name, address, date of birth, e-mail address, jersey size, results (including intermediate times), photographs. The processing of such personal data takes place for the administration of registrations (including contact with the participants), time keeping, implementation and public communication of the event (press/media work, publication of results, photographs, etc.), billing of registration and entry fees, publication of registration form and result lists (including links to external websites whose operators create and publish photographs on their own responsibility). These data processing operations are necessary for the fulfillment of our contractual obligations (Art. 6 (1) lit. b GDPR) or take place due to our legitimate interests in the successful implementation and public communication of the event (Art. 6 (1) lit f GDPR, also see Events and Event Photography above). On the basis of your separate, explicit consent (Art. 6 (1) lit. a GDPR), your personal data will also be processed for direct marketing purposes and to create a personalized user account (see point 07. User Account of the "Privacy Policy Statement - Websites"). Data will also be passed on to our sponsors for carrying out their own direct marketing measures.
The above-mentioned data processing methods in connection with the organization of the Ötztaler Cycle Marathon are carried out with the assistance of Datasport AG (PO Box 117, Bolacker 1, 4563 Gerlafingen, +41 32 321 44 11), which acts as our data processor. A processor contract has been concluded with Datasport AG in accordance with Art. 28 GDPR.
For more detailed information on the handling of your personal data when registering for and participating in the Ötztaler Cycle Marathon, please take a look also at the Privacy Policy of Datasport AG (https://www.datasport.com/de/datenschutzerklaerung). Here you will be informed about data processing operations by Datatsport AG under the responsibility of Ötztal Tourismus.
I expressly agree that in case of an accident or illness in the course of the event, the Austrian Red Cross (Bezirksstelle Imst, Meraner Straße 16, 6460 Imst) or the Red Cross Tirol (Gemeinnützige Rettungsdienst GmbH, Steinbockallee 13, 6063 Rum) are entitled to transmit the following personal data entirely and without restriction to the organizer in case of a legitimate request: personal data (name, starting number [which in particular allows conclusions about address, date of birth, e-mail address, jersey size and result list] and "further care" [for example further transport facilities, transport to a certain hospital or to a certain doctor, "transfer" to other determined supervisors] but not medical diagnoses) which are made available to the ambulance and/or rescue service team on the occasion of an injury or illness. These data may be processed by the organizer if necessary and forwarded to persons who can provide my personal registration number. This consent can be revoked at any time by sending an e-mail to dsb@oetztal.com. However, the revocation has the consequence that a participation in the Ötztaler Cycle Marathon is not possible.
Se ti iscrivi, o meglio se ambisci a un pettorale della Ötztaler Radmarathon, verranno utilizzati i seguenti tuoi dati personali: Nome, indirizzo, data di nascita, indirizzo E-mail, taglia della maglia, risultati (inclusi quelli parziali), foto. L’elaborazione di tali dati serve per la procedura di iscrizione (incluso il contatto con i partecipanti), per il rilevamento del piazzamento, per la comunicazione pubblica dell’evento (stampa, pubblicazione dei risultati, foto, ecc.), per il conteggio dei contributi di partecipazione, per la pubblicazione delle liste d’iscrizione e dei risultati (inclusi i collegamenti con link esterni, che agiscono in modo autonomo). L’elaborazione di tali dati personali ci serve per l’attuazione dei nostri impegni e contratti (Art 6, par 1 lit b DSGVO) o per i nostri interessi di divulgazione della manifestazione (Art 6, par 1 lit f DSGVO; vedi anche sopra manifestazioni e foto evento). In base al tuo permesso volontario (Art 6 par 1 lit a DSGVO) i suoi dati verranno anche usati per il nostro direct-marketing e per la creazione di un account (vedi punto 07. Account oppure “ informativa sulla privacy – siti web”), ma anche per il direct-marketing tramite i nostri sponsor, che ottengono tali dati.
L’elaborazione dei dati sopra citati, in occasione dello svolgimento della Ötztaler Radmarathon, verrà effettuata tramite Datasport AG (CAP 117, Bolacker 1, 4563 Gerlafingen, +41323214411), la nostra agenzia ufficiale di elaborazione dati. Con Datasport AG è stato stipulato un contratto per l’elaborazione dati in base all’art 28 DSGVO.
Per ulteriori informazioni riguardanti l‘uso dei dati personali per la partecipazione alla Ötztaler Radmarathon si prega di consultare l’informativa sulla privacy di Datasport AG (https://www.datasport.com/de/datenschutzerklaerung). Qua verrete anche informati sull’uso dei dati personali tramite Datasport AG sotto la responsabilità di Ötztal Tourismus.
Concordo pienamente, che in caso di incidente, oppure di malattia durante l’evento, la Croce Rossa austriaca (con sede a Imst, Meraner Strasse 16, A-6460 Imst) oppure il soccorso della Croce Rossa del Tirolo (Steinbockallee 13, A-6063 RUM) hanno il diritto di ottenere i miei dati personali (nome, numero pettorale, indirizzo, data di nascita, indirizzo E-mail, numero pettorale e risultati) e “altri servizi” (come trasporto in uno specifico ospedale o ambulatorio, oppure consegna ad altra persona, escludendo la diagnosi medica) in caso di ferite o di malattia e/o di primo soccorso, a pieno titolo e senza limitazioni. I suddetti dati possono essere comunicati in caso di necessità dall’organizzazione. Questa richiesta può essere sospesa dal concorrente tramite specifica richiesta inviando una mail a dsb@oetztal.com . La sospenzione comporta però l’esclusione di partecipazione alla Oetztaler Radmarathon.
In the course of data processing operations, the operator also partly forwards personal data collected to the following processors within the European Union. In order to safeguard your data protection rights, a contract was stipulated with every single processor in accordance to Art. 28 GDPR:
Personal data will only be transmitted in accordance with currently applicable laws and on a lawful basis, and with the utmost confidentiality and data security.
Case-related personal data is transmitted to the following categories of recipients:
If the lawfulness for a specific data processing operation is based on the explicit consent of the user, it can be revoked at any time (also partially) by sending an e-mail to dsb@oetztal.com. This may affect the functionality of the content offered on this website or make the further use of our services impossible.
Furthermore, the user has a right to information about personal data concerning him/her, data portability, correction or deletion of personal data as well as limitation or opposition to the processing of personal data. The user can exercise these rights by sending a written request including an appropriate proof of identity (photo ID) to Ötztal Tourismus, Achweg 5, 6450 Sölden, Austria, dsb@oetztal.com.
If you fear any breach of privacy rules by the Ötztal Tourismus, we politely ask you contact us. You also have a right to send an official complaint to the Austrian Data Protection Authority (Barichgasse 40-42, 1080 Wien, dsb@dsb.gv.at, www.dsb.gv.at).
The use of published contact data (for example as part of the mandatory imprint) for sending unsolicited advertising and information material is hereby rejected. The operators of the webpages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, for example by distributing spam e-mails.
Changes to this Privacy Policy
We reserve the right to change this Privacy Policy without prior notice. We therefore recommend that you read this statement at regular intervals.
Sölden, 14.05.2021