IMPORTANT INFORMATION ABOUT PACKAGE BOOKINGS
Please read the following information carefully already BEFORE you book a package deal! PDF Download
The package deal connected to the Ötztaler Cycle Marathon is exclusively available during the Ötztal Cycle Marathon period (02.09.2018). Only ONLINE bookings are accepted!
A minimum stay of 4 to 7 nights is required. The package price does NOT include the resort tax of € 2.50 per adult/night – which must be paid in cash on the spot, directly in your accommodation.
Apart from that package deal can be booked only online, and is available as participant's package (guaranteed start place in the Ötztaler Cycle Marathon) with/without accompanying person(s) who don't take part in the sports event.
Additionally, the package deal also includes a guaranteed start place (in the 2nd start group) in the marathon for registered athletes. This start place cannot be passed on to another person.
If a booking is cancelled less than two months before arrival also the refund of your entry fee for the start place expires
What exactly is the Ötztal Premium Card?
The package can be booked online either with or without Ötztal Premium Card - depending on the accommodation you choose in the booking process:
- Package WITH Ötztal Premium Card
If you have chosen a "Premium Card Partner Lodging" you receive the ÖTZTAL PREMIUM CARD. This holiday pass includes many highlights in the Ötztal - for example: free use of summer mountain lifts, public bus lines, free admission to museums, swimming pools and lakes, AQUA DOME, AREA 47, hiking program, etc.
- Package WITHOUT Ötztal Premium Card
If you did not select a "Premium Card Partner Lodging" you won't receive a holiday pass that is already included. But you can purchase the regular ÖTZTAL CARD on the spot.
More detailed information at: premiumcard.oetztal.com
Where and when can I book this package?
The package is available only online at our website www.oetztaler-radmarathon.com. It can be booked online on the days listed below - between 08:00 am and 12:00 noon, minimum stay is required (see "In general"). A limited number of 500 start places is available. If some start places are not sold they will be transferred to other dates:
19 & 20 March 2018: Booking for a minimum of 7 nights (or longer)
21 & 22 March 2018: Booking for a minimum of 6 nights (or longer)
26 & 27 March 2018: Booking for a minimum of 5 nights (or longer)
28 & 29 March 2018: Booking for a minimum of 4 nights (or longer)
For valid bookings your full address, the correct first and last name and date of birth of all (accompanying) persons are absolutely necessary.
How can I make a booking for more than 4 persons?
Due to a limited number of start places (500) the package deal is only bookable for a maximum of 4 persons. Therefore 2 or more separate bookings are required for bigger groups.
Which accommodation categories are available?
Booking the package you can choose from all accommodation categories in Ötztal, ranging from holiday apartments and private B&Bs to hotels for all pocket books.
Any important details about choosing the number of start places?
You can book start places (max. 4) according to the number of registered athletes, which means you are allowed to book one start place per registered cyclist! If the number of start places does not correspond with the number of persons in the package deal (e.g. apartment for 4 person and 2 start places), then enter the following into the "MESSAGE" box: first name and last name of the athletes who will take part in the marathon.
The start place is bound to the booking of a package. If you cancel the booking of your package also your start place in the marathon won't be valid anymore - it is not possible to transfer a start place to another person!
When is my package booking binding?
After completing your package booking it is legally binding. The contract is made between both contractual partners - the "Guest" and "Ötztal Tourismus Incoming GmbH". Please note that the package booking is guaranteed only after transferring the full amount (100%) to the bank account of ÖTZTAL INCOMING within 10 days from the booking day.
How can make this advance payment?
In the course of the booking process we kindly ask you to make a bank transfer. The full amount must be paid in a single transaction free of charge for ÖTZTAL INCOMING. The contract partner (=guest) has to bear all costs incurred (e.g. money transfer fees). Find more detailed information in your booking confirmation which will be sent via e-mail to the contract partner after a successful booking process.
What to do if a guest cancels the booking?
If the package booking is cancelled for whatever reason, a written message - containing also the reason for the cancellation - must be sent immediately to ÖTZTAL INCOMING: email@example.com. The cancellation is valid from the moment you receive a written confirmation of the cancellation!
Which reasons cause an automatic cancellation by the booking center?
The following circumstances result in an automatic cancellation of the booked package without prior notice:
- Wrong home address and e-mail address
- Incorrect check-in and/or check-out day: can't be changed afterwards
- Names without matching data: first name and last name and date of birth of the athlete(s) must correspond with their official registration data
- Double bookings: using the same names for more than one booking
- A start place was booked for an athlete who has not registered
IMPORTANT: If you book a package deal for a minimum of 7 nights on the first day of sale, and if you try to book another but shorter package deal for the same participants in the following days both (all) bookings will be cancelled.
Please note that no additional person can be added once you booked the package deal. In this case, send a request to firstname.lastname@example.org and we will find out if room vacancies are available and if we can book an extra person (without start place). For such bookings the hotel's own payment and cancellation terms are valid.
ÖTZTAL TOURISMUS Incoming GmbH
Gemeindestrasse 4, 6450 Sölden
T + 43 (0) 57200 256, F + 43 (0) 5700 275